Privacy Policy – Majestic Tours Ltd
Last Updated: 31 March 2026
1. Introduction
Majestic Tours Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services or website, you agree to the terms of this Privacy Policy.
2. Who We Are
Majestic Tours Ltd acts as the data controller of the personal data you provide to us. Contact details:
3. Personal Data We Collect
We collect only the personal data necessary to provide our services, which may include:
- Name, address, email, telephone number
- Date of birth
- Passport details (when required by law)
- Payment information (processed securely via third-party gateways)
We do not collect special category data unless required by law.
4. How We Use Your Data
We use your personal data only where we have a lawful basis under UK GDPR:
- Contractual Necessity: To provide and manage bookings, process orders, and deliver services.
- Legal Obligation: To comply with laws.
- Legitimate Interests: To improve services, prevent fraud, maintain security, or communicate offers (without overriding your rights).
- Consent: For marketing emails or other communications, where you have given consent.
5. Third-Party Services
We may share personal data with trusted third-party service providers only when necessary, such as:
- Airlines, hotels, ferries, and tour operators
- Payment processors (card transactions are never stored by us)
- Marketing partners (e.g., Google Ads, Reach PLC)
Google Services
We use Google AdSense and Google Analytics. Google may use cookies to serve ads or collect usage data. Opt out via Google Ad Settings.
Reach PLC & AppNexus
We work with these platforms for non-identifiable advertising. IP addresses may be used to estimate location but are not stored. Opt-out options: AppNexus Privacy Policy.
6. Cookies and Online Tracking
We may collect statistical, non-identifiable information via cookies or similar technologies for website performance, marketing, personalization, and system administration. You can manage or block cookies through your browser settings.
7. Data Storage and Security
Your personal data is stored securely in the UK. Security measures include:
- Restricted access only by authorized personnel
- Regular malware scanning and network monitoring
- Payment transactions processed only via secure third-party gateways
We never store full payment card information.
8. Data Retention
We retain personal data only as long as necessary for the purpose collected:
- Booking info: until service completion and legal obligations met
- Marketing preferences: until you withdraw consent
- Other data: reviewed and deleted when no longer needed
9. Your Rights
- Access: Obtain a copy of personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion where lawful
- Restrict Processing: Limit how your data is used
- Object: Stop processing for marketing or legitimate interests
- Data Portability: Receive personal data in a machine-readable format when automated
To exercise your rights, contact us at enquiries@majestictours.co.uk or by post. If unsatisfied, contact the Information Commissioner’s Office (ICO).
10. Links to Other Websites
Our website may contain links to other sites. We are not responsible for their privacy practices. We encourage you to read their policies.
11. Changes to this Privacy Policy
We may update this policy periodically. The “Last Updated” date reflects the most recent version.